You might have questions about how to identify the scam, how it works, and what to do if you are tricked. Others warn that the recipient’s computer was infected or their antivirus settings have expired. Some scam emails warn recipients that their Norton subscription was renewed or include a fake invoice that payment for their subscription was successful. Leveraging Norton’s trusted name in Cyber Safety, scammers are impersonating Norton through fake emails designed to trick consumers and steal their money and personal information. That is a question some Norton customers and others are asking now. If you receive a suspicious email, you probably have questions, like, “Is this email legitimate?”